Job Summary

The Night Auditor is responsible for overseeing the hotel’s front office operations during the night shift while ensuring accurate financial reporting and exceptional guest service. In a luxury hotel, this role combines accounting precision with personalized guest care, maintaining the highest standards of hospitality, security, and discretion.

Key Responsibilities

1. Night Audit & Financial Reconciliation

• Perform end-of-day (EOD) procedures and close all financial transactions.
• Reconcile daily revenue from all departments (rooms, F&B, spa, etc.).
• Verify accuracy of guest accounts, billing, and payments.
• Balance cash, credit cards, and ledger accounts.
• Prepare and distribute daily financial reports to management.

2. Front Desk Operations

• Manage late-night check-ins and early check-outs efficiently.
• Handle guest requests, complaints, and special needs with professionalism.
• Ensure smooth communication with housekeeping and security teams.
• Maintain accurate guest records in the Property Management System (PMS).

3. Guest Experience (Luxury Standards)

• Deliver personalized, discreet, and high-quality guest service.
• Anticipate guest needs and resolve issues promptly.
• Handle VIP arrivals/departures and special arrangements.
• Maintain a calm, professional, and welcoming atmosphere overnight.

4. Security & Safety Oversight

• Monitor hotel security systems and ensure guest safety.
• Conduct night patrols (if required) and report any irregularities.
• Ensure compliance with emergency procedures and policies.
• Act as the main point of contact during emergencies at night.

5. Reporting & Documentation

• Prepare Night Audit reports including:
  • Daily revenue summary
  • Occupancy report
  • No-show and cancellation report
• Log all incidents, guest feedback, and operational issues.
• Ensure proper handover to morning shift team.

6. Cash Handling & Controls

• Manage front office cash float and transactions.
• Ensure all postings are accurate and supported by documentation.
• Detect and report discrepancies or suspicious transactions.

Qualifications & Requirements

Education

• Diploma or Degree in Hospitality Management, Accounting, or Finance.

Experience

• 2–4 years of experience in Front Office or Night Audit, preferably in a luxury hotel.
• Experience with PMS systems (e.g., Opera, Protel, Fidelio).

Skills

• Strong numerical and analytical skills
• Excellent customer service and communication skills
• Proficiency in hotel systems and Microsoft Excel
• Attention to detail and accuracy
• Ability to work independently during night hours

Job Location: Kigali

Job Summary

The Financial Cost Controller is responsible for monitoring and controlling operational costs within the hotel to ensure efficiency and profitability. The role involves analyzing expenses, monitoring inventory, verifying purchases, and ensuring proper cost management in departments such as Food & Beverage, housekeeping, and maintenance.

Key Responsibilities

1. Cost Monitoring and Control

• Monitor daily operational costs and identify cost-saving opportunities.
• Ensure that expenses remain within approved budgets.
• Track and analyze variances between actual costs and budgeted costs.

2. Inventory and Stock Control

• Monitor inventory levels for food, beverages, housekeeping supplies, and maintenance materials.
• Conduct regular stock checks and audits.
• Investigate discrepancies in inventory records.

3. Purchasing and Procurement Control

• Review purchase orders and ensure compliance with procurement procedures.
• Verify supplier invoices and ensure accuracy before payment.
• Monitor supplier pricing and recommend cost-effective purchasing options.

4. Food and Beverage Cost Management

• Monitor food and beverage cost percentages.
• Review recipes, portion control, and wastage.
• Work closely with the Chef and F&B Manager to control food costs.

5. Financial Reporting

• Prepare cost reports and analysis for management.
• Track cost trends and highlight areas of concern.
• Provide recommendations to improve operational efficiency.

6. Compliance and Internal Controls

• Ensure compliance with financial policies and procedures.
• Support internal and external audits.
• Implement systems to prevent waste, fraud, and financial losses.

Qualifications and Skills

• Bachelor’s Degree in Finance, Accounting, Hospitality Management, or related field.
• Professional certification (CPA, ACCA, or equivalent) is an advantage.
• 3–5 years experience in finance or cost control, preferably in hospitality.
• Strong analytical and numerical skills.
• Knowledge of inventory systems and accounting software.
• High attention to detail and strong organizational skills.

This is a full-time, on-site role for a Finance Manager, located in Musanze, Rwanda.
The Finance Manager will oversee and manage the hotel’s financial operations, including budgeting, forecasting, financial analysis, and reporting.
Key responsibilities include:
- Preparing financial statements.
- Ensure compliance with financial regulations.
- Managing cash flow.
- Overseeing cash flows.
- Collaborate with other departments to support decision-making and provide recommendations for financial strategies to drive organizational success.

Qualifications

- Strong financial management skills, including budgeting, forecasting, financial analysis, and reporting.
- Experience with cash flow management, internal audits, and financial compliance.
- Proficient in accounting software, financial tools, and advanced knowledge of Microsoft Excel.
- Strong organizational and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills for collaboration across departments.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (professional certifications such as CPA or ACCA are a plus).
- Deep understanding of Rwanda tax regime.
- Prior experience in the hospitality or hotel industry is highly desirable.
- Ability to work effectively and efficiently in an on-site setting in Musanze, Rwanda.

Interested, please send your CV asap via email to info@focuspoint.rw with subject “Hotel Finance Manager”.

Reports To: People & Culture Manager

Industry: Hospitality Lodge

Employment Type: Full-Time

We are seeking a warm, energetic, and service driven People & Culture Officer to support our client’s fastest growing hospitality lodge. This role is perfect for someone who is passionate about people, guest‑centered service, and building a positive, engaged, and high‑performing team.

Key Responsibilities

•             Support recruitment of lodge staff.

•             Coordinate onboarding and orientation tailored to hospitality standards.

•             Maintain accurate staff records, contracts, rosters, and HR documentation.

•             Drive employee engagement, wellness initiatives, and lodge culture activities.

•             Support performance management, training, and customer‑service development.

•             Handle employee relations with professionalism, confidentiality, and empathy.

•             Ensure compliance with hospitality labor laws, lodge policies, and safety standards.

Qualifications

•             Degree in Human Resource Management, Hospitality Management, or related field.

•             1–3 years of experience in HR or People & Culture, preferably in hospitality.

•             Strong interpersonal, communication, and organizational skills.

•             Ability to thrive in a fast-paced, guest‑focused environment.

•             Knowledge of hospitality HR practices (shifts, rosters, seasonal staffing) is an added advantage.

How to Apply

Send your CV and cover letter via email to: info@focuspoint.rw  with the subject: People & Culture Officer – Lodge.

Deadline: 28th February 2026

Department: Finance

Reports to: Finance Manager

We are recruiting on behalf of our client.

Job Purpose

The Chief Accountant is responsible for overseeing all financial and management accounting activities, ensuring accurate financial reporting, compliance with IFRS/IAS, strong internal controls, effective tax and treasury management, and leadership of the accounting team. This role supports management through timely financial analysis, budgeting, forecasting, and risk mitigation.

Key Responsibilities

Financial & Management Accounting

• Oversee all accounting activities in compliance with IFRS and IAS
• Ensure accuracy of cost centers, profit centers, allocations, and journal entries
• Manage month-end, quarterly, and annual close processes
• Review general ledger, bank reconciliations, AP/AR ageing, provisions, and accruals
• Prepare and review management accounts, variance analysis, forecasts, and commentaries
• Ensure proper fixed asset accounting and inventory valuation

Financial Reporting & Audit

• Prepare statutory and IFRS-compliant financial statements
• Coordinate audits, respond to auditor queries, and manage audit files
• Ensure timely submission of financial reports and consolidation inputs

Budgeting, Forecasting & Performance

• Coordinate annual budgets, forecasts, and long-term financial plans
• Monitor performance against budget and advise on corrective actions
• Support operating contribution and cost optimization initiatives

Tax, Treasury & Compliance

• Ensure full tax compliance (VAT, corporate tax, import taxes)
• Manage cash flow, daily cash positions, forecasts, and bank relationships
• Review FX transactions, interest, and bank charges
• Ensure effective internal controls and financial risk mitigation

Systems & Processes

• Act as JDE and payment/payroll system key user
• Support system upgrades, testing, and end-user issues
• Ensure data integrity and business continuity
• People Management & Leadership
• Lead, supervise, coach, and develop the accounting team
• Conduct performance appraisals and support talent development
• Deputize for the Finance Manager when required

Qualifications & Experience

• Bachelor’s degree in accounting (Master’s degree is an advantage)
• CPA or ACCA qualification required
• Minimum 7 years’ relevant accounting experience
• Strong IFRS knowledge and ERP experience (JDE preferred)
• Advanced Excel and strong analytical skills

Key Competencies

• Strong leadership and decision-making skills
• High integrity, governance, and risk awareness
• Excellent communication and stakeholder management
• Ability to work under pressure and meet tight deadlines

How to Apply

Send your CV to info@focuspoint.rw with the subject line:

“Application – Chief Accountant”

Equal Opportunity

We’re an equal opportunity employer. We welcome applications from all qualified candidates and ensure fair recruitment practices.

Reports To: Operations Manager & Managing Director

Location: Kigali - Rwanda

Employment Type: Full-Time

We are recruiting on behalf of our client.

Job Summary:

The Accountant will manage all financial transactions, ensure accurate record-keeping, and maintain compliance with accounting standards and tax regulations. This role supports outside catering business by providing timely financial reports, managing budgets, and ensuring cost control for events and operations.

Key Responsibilities:

Bookkeeping & Financial Records

• Record daily transactions (sales, purchases, expenses).

• Maintain accurate ledgers and reconcile bank statements.

• Prepare and maintain accurate financial statements (income statement, balance sheet, cash flow).

• Monitor daily transactions and reconcile accounts.

• Prepare simple cash flow forecasts for upcoming events.

• Generate monthly, quarterly, and annual financial reports for management.

Event Costing & Budgeting

• Prepare cost estimates for catering events.

• Track food, labor, and overhead costs to ensure profitability.

• Develop and monitor budgets for catering events and operations.

• Identify areas for cost reduction and efficiency improvement.

Accounts Payable & Receivable

• Issue invoices to clients and follow up on payments.

• Process supplier payments timely and maintain good vendor relationships.

• Manage client billing and follow up on outstanding payments.

• Maintain accurate records of all receivables and payables.

Tax & Compliance

• Prepare and file tax returns and statutory reports on time.

• Keep records for audits and compliance checks.

• Ensure compliance with local tax laws and regulations.

Payroll Support

• Calculate wages for casual staff and permanent employees.

• Ensure statutory deductions are made correctly.

• Calculate and process staff salaries, allowances, and deductions.

• Ensure compliance with labor laws and statutory deductions (e.g., RSSB, PAYE, CBHI, Maternity etc.)

Inventory & Asset Management

• Monitor inventory costs and reconcile stock records with financial data.

• Track and manage company assets and depreciation schedules.

Qualifications & Skills:

• Diploma or Degree in Accounting or Finance.

• Experience in small business accounting (hospitality/catering preferred).

• Proficiency in basic accounting software or Excel.

• Strong attention to detail and ability to work independently.

Key Competencies:

Organized and reliable.

Good communication skills for dealing with suppliers and clients.

Ability to manage multiple tasks in a fast-paced environment.

How to Apply

Send your CV to info@focuspoint.rw with the subject line:

“Application – Accountant”

Equal Opportunity

We’re an equal opportunity employer. We welcome applications from all qualified candidates and ensure fair recruitment practices.

Reports to: Operations Manager

Location: Musanze Town

About Us

We are a client-centered wellness team dedicated to delivering restorative treatments and exceptional front-office service. We value professionalism, empathy, and consistency, creating a space where clients feel cared for from the first hello to the final goodbye.

Summary:

The Receptionist will serve as the first point of contact for clients, providing exceptional customer service and administrative support. This role involves managing appointments, handling inquiries, and ensuring smooth front desk operations.

Key Responsibilities:

• Greet clients warmly and assist with check-in/check-out procedures.

• Answer phone calls, emails, and respond to inquiries promptly.

• Schedule and confirm appointments using booking software.

• Maintain client records and ensure accurate data entry.

• Handle payments and issue receipts.

• Keep the reception area clean and welcoming.

Qualifications:

• High school diploma or equivalent; additional training in administration is a plus.

• Excellent communication and organizational skills.

• Proficiency in computer applications and booking systems.

• Ability to multitask and work in a fast-paced environment.

How to Apply

Send your CV to info@focuspoint.rw with the subject line:

“Application – Receptionist”

Equal Opportunity

We’re an equal opportunity employer. We welcome applications from all qualified candidates and ensure fair recruitment practices.

Position: Massage Therapist

Reports to: Spa Manager / Operations Manager

Location: Musanze Town

About Us

We are a client-centered wellness team dedicated to delivering restorative treatments and exceptional front-office service. We value professionalism, empathy, and consistency, creating a space where clients feel cared for from the first hello to the final goodbye.

Summary:

The Massage Therapist will provide professional massage and body treatments to clients, ensuring a relaxing and therapeutic experience. The role requires strong knowledge of massage techniques, excellent customer service skills, and adherence to hygiene and safety standards.

Key Responsibilities:

• Perform various massage techniques (Swedish, deep tissue, aromatherapy, reflexology, hot stones etc.) based on client needs.

• Assess clients’ physical conditions and recommend appropriate treatments.

• Maintain a clean and organized treatment area.

• Ensure compliance with health and safety regulations.

• Keep accurate records of treatments and client preferences.

• Promote spa services and products when appropriate.

• Ability to do receptionist roles interchangeably.

Qualifications:

• Certification in massage therapy from a recognized institution.

• Knowledge of anatomy, physiology, and massage techniques.

• Strong interpersonal and communication skills.

• Ability to maintain confidentiality and professionalism.

How to Apply

Send your CV to info@focuspoint.rw with the subject line:

“Application – Massage Therapist”

Equal Opportunity

We’re an equal opportunity employer. We welcome applications from all qualified candidates and ensure fair recruitment practices.