We are recruiting a Cost Controller for a luxury boutique hotel in Kigali. The role involves monitoring budgets, controlling expenses, preparing financial reports, and ensuring cost efficiency across hotel operations.

Requirements:

• Degree in Finance, Accounting, or related field.
• 3+ years’ experience in cost control or financial management.
• Strong analytical and reporting skills.
• Knowledge of hospitality finance standards.
• Proficiency in accounting software and MS Excel.

📩 Apply by sending your CV and cover letter to info@focuspoint.rw with subject Application – Cost Controller.

We are recruiting a Stores & Purchasing Officer for a luxury boutique hotel in Kigali. The role involves managing inventory, coordinating supplier purchases, and ensuring timely availability of quality goods and materials.

Requirements:

• 3+ years’ experience in procurement, stores, or supply chain management.
• Strong organizational and record-keeping skills.
• Knowledge of hospitality purchasing standards.
• Excellent negotiation and communication abilities.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Stores & Purchasing Officer.

We are recruiting a Driver for a luxury boutique hotel in Kigali. The role involves transporting guests safely and professionally, maintaining vehicles in excellent condition, and delivering exceptional customer service.

Requirements:

• Valid driver’s license with clean record.
• Class B driving category
• 3+ years’ professional driving experience, preferably in hospitality.
• Good knowledge of Kigali routes and surroundings.
• Strong communication in English and guest service skills.
• Punctual, reliable, and well-presented.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Driver.

We are recruiting a Spa Therapist for a luxury boutique hotel in Kigali. The role involves delivering professional spa treatments, ensuring guest relaxation, and maintaining the highest standards of wellness and hospitality.

Requirements:

• 2+ years’ experience in spa/wellness therapy.
• Certification in massage, beauty, or holistic therapies.
• Strong communication and guest service skills.
• Knowledge of spa hygiene and safety standards.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Spa Therapist.

We are recruiting a Waiter/Waitress for a luxury boutique hotel in Kigali. The role involves serving guests with professionalism, ensuring exceptional dining experiences, and maintaining high standards of hospitality.

Requirements:

• 2+ years’ experience in food & beverage service.
• Strong communication and guest service skills.
• Knowledge of fine dining etiquette and service standards.
• Ability to work efficiently in a team.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Waiter/Waitress.

We are recruiting a Laundry Attendant for a luxury boutique hotel in Kigali. The role involves handling guest and hotel linens, operating laundry equipment, and ensuring items are cleaned, pressed, and presented to the highest standards.

Requirements:

• 2+ years’ laundry/housekeeping experience in hospitality.
• Knowledge of laundry equipment and fabric care.
• Strong attention to detail and efficiency.
• Ability to work in a team and meet deadlines.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Laundry Attendant.

We are recruiting a Room Attendant for a luxury boutique hotel in Kigali. The role involves cleaning and maintaining guest rooms and public areas to the highest standards, ensuring comfort and satisfaction.

Requirements:

• 2+ years’ housekeeping experience in hospitality.
• Strong attention to detail and commitment to cleanliness.
• Good communication and guest service skills.
• Ability to work efficiently in a team.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Room Attendant.

We are recruiting a Receptionist for a luxury boutique hotel in Kigali. The role involves welcoming guests, managing reservations, handling inquiries, and ensuring smooth front desk operations.

Requirements:

• 2+ years’ reception/front office experience.
• Strong communication and interpersonal skills.
• Proficiency in hotel management systems.
• Hospitality diploma/degree preferred.

📩 Apply by sending your CV to info@focuspoint.rw with subject Application – Receptionist.

We are recruiting a Senior Bartender for a luxury boutique hotel in Kigali. The role involves leading the bar team, crafting signature cocktails, ensuring premium guest service, and maintaining high standards of presentation and hygiene.

Requirements:

• 6+ years’ bartending experience, 2+ years in a supervisory role.
• Strong mixology skills and knowledge of international beverages.
• Excellent communication and guest service abilities.
• Ability to train and mentor junior bartenders.

📩 Apply by sending your CV and cover letter to info@focuspoint.rw with subject Application – Senior Bartender.

We are hiring a Senior Receptionist for a luxury boutique hotel in Kigali. The role involves supervising front desk operations, welcoming guests, managing reservations, and ensuring seamless guest experiences.

Requirements:

• 4+ years’ front office/reception experience, 2+ years in supervision.
• Strong communication and organizational skills.
• Proficiency in hotel management systems.
• Experience in boutique/luxury hospitality preferred.

📩 Apply by sending your CV and cover letter to info@focuspoint.rw with subject Application – Senior Receptionist.

We are hiring a Room Attendant / Housekeeping Supervisor for a luxury boutique hotel in Kigali. The role involves supervising housekeeping staff, ensuring rooms and public areas meet high standards, and delivering exceptional guest service.

Requirements:

• 5+ years’ housekeeping experience, 1+ year in supervision.
• Strong organizational and leadership skills.
• Excellent communication and attention to detail.

📩 Apply by sending your CV and cover letter to info@focuspoint.rw with subject Application – Housekeeping Supervisor.

We are recruiting an Executive Chef for a luxury boutique hotel in Kigali. The role requires leading the culinary team, designing creative seasonal menus, and ensuring the highest standards of food quality and guest experience.

Key Requirements:

• Degree/diploma in Culinary Arts or Hospitality.
• 10+ years’ fine dining/luxury hotel experience, 3+ years in leadership.
• Strong leadership, creativity, and cost management skills.
• Expertise in international cuisines and modern techniques.

📩 Send CV & cover letter to info@focuspoint.rw with subject Application – Executive Chef.

About the Role

We are seeking an experienced and highly motivated Operations Manager to oversee the day-to-day operations of a high-end boutique hotel in Kigali. The successful candidate will ensure seamless guest experiences, efficient departmental coordination, and uphold the highest standards of luxury hospitality.

Key Responsibilities

• Supervise and coordinate hotel departments (front office, housekeeping, food & beverage, security).
• Ensure guest satisfaction through consistent service excellence.
• Monitor operational performance and implement improvements.
• Manage budgets, resources, and operational schedules effectively.
• Lead staff training, coaching, and performance evaluations.
• Collaborate with senior management on strategic initiatives and growth.
• Ensure compliance with health, safety, and hospitality standards.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum 8+ years’ experience in hotel operations management, preferably in a luxury setting.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel management systems and Microsoft Office Suite.

📩 How to Apply: Send your CV and cover letter to info@focuspoint.rw with the subject line Application – Hotel Operations Manager.

Job Summary

The Night Auditor is responsible for overseeing the hotel’s front office operations during the night shift while ensuring accurate financial reporting and exceptional guest service. In a luxury hotel, this role combines accounting precision with personalized guest care, maintaining the highest standards of hospitality, security, and discretion.

Key Responsibilities

1. Night Audit & Financial Reconciliation

• Perform end-of-day (EOD) procedures and close all financial transactions.
• Reconcile daily revenue from all departments (rooms, F&B, spa, etc.).
• Verify accuracy of guest accounts, billing, and payments.
• Balance cash, credit cards, and ledger accounts.
• Prepare and distribute daily financial reports to management.

2. Front Desk Operations

• Manage late-night check-ins and early check-outs efficiently.
• Handle guest requests, complaints, and special needs with professionalism.
• Ensure smooth communication with housekeeping and security teams.
• Maintain accurate guest records in the Property Management System (PMS).

3. Guest Experience (Luxury Standards)

• Deliver personalized, discreet, and high-quality guest service.
• Anticipate guest needs and resolve issues promptly.
• Handle VIP arrivals/departures and special arrangements.
• Maintain a calm, professional, and welcoming atmosphere overnight.

4. Security & Safety Oversight

• Monitor hotel security systems and ensure guest safety.
• Conduct night patrols (if required) and report any irregularities.
• Ensure compliance with emergency procedures and policies.
• Act as the main point of contact during emergencies at night.

5. Reporting & Documentation

• Prepare Night Audit reports including:
  • Daily revenue summary
  • Occupancy report
  • No-show and cancellation report
• Log all incidents, guest feedback, and operational issues.
• Ensure proper handover to morning shift team.

6. Cash Handling & Controls

• Manage front office cash float and transactions.
• Ensure all postings are accurate and supported by documentation.
• Detect and report discrepancies or suspicious transactions.

Qualifications & Requirements

Education

• Diploma or Degree in Hospitality Management, Accounting, or Finance.

Experience

• 2–4 years of experience in Front Office or Night Audit, preferably in a luxury hotel.
• Experience with PMS systems (e.g., Opera, Protel, Fidelio).

Skills

• Strong numerical and analytical skills
• Excellent customer service and communication skills
• Proficiency in hotel systems and Microsoft Excel
• Attention to detail and accuracy
• Ability to work independently during night hours

This is a full-time, on-site role for a Finance Manager, located in Musanze, Rwanda.
The Finance Manager will oversee and manage the hotel’s financial operations, including budgeting, forecasting, financial analysis, and reporting.
Key responsibilities include:
- Preparing financial statements.
- Ensure compliance with financial regulations.
- Managing cash flow.
- Overseeing cash flows.
- Collaborate with other departments to support decision-making and provide recommendations for financial strategies to drive organizational success.

Qualifications

- Strong financial management skills, including budgeting, forecasting, financial analysis, and reporting.
- Experience with cash flow management, internal audits, and financial compliance.
- Proficient in accounting software, financial tools, and advanced knowledge of Microsoft Excel.
- Strong organizational and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills for collaboration across departments.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (professional certifications such as CPA or ACCA are a plus).
- Deep understanding of Rwanda tax regime.
- Prior experience in the hospitality or hotel industry is highly desirable.
- Ability to work effectively and efficiently in an on-site setting in Musanze, Rwanda.

Interested, please send your CV asap via email to info@focuspoint.rw with subject “Hotel Finance Manager”.